Apartment Flooding: Oh Crap!

Oh, crap, crap crap! I was gone only forty-five minutes to get some dog food. Before I opened the apartment door, I heard water running, but didn't think a thing about it. Yicks, my heart fell when I saw my flooded apartment. My dog traipses in and takes several leaps to get past the water and splashes water all over himself. Lovely wet dog smell! Past the water he finds himself in unpleasant and squishy carpet.
The running water sound was loud and the kitchen was ankle deep. Seemed logical, so I inspected the kitchen. The faucets were off, and nothing was coming out of the below sink pipes. A little confused, I trudged through the ankle deep water to the second bathroom. Water was gushing over the toilet tank. I scrunched myself behind the toilet to turn off the water. I gave up after five minutes; the water valve was stuck. More than a little wet myself and panicking; I threw every towel I could find to keep the increasing flood in the bathroom.
Next I called the office, no answer, and then again no answer, and no voicemail. Should I go down to the office? What if they aren't answering because it was closed? Can't waste the time, so I was pulling out more towels, and grabbing the sheets now and putting them at the edge of the flood zone. The water was now halfway into my main room and a quarter of the way into to my office.
I called the office, not even a ring this time. I couldn't give up. I went to the storage room in the patio area and frantically threw boxes out of the storage (getting them back in is another story) making a path to the carpet cleaner to suck up the water.
Finally, I got through to the office, and she said she would get someone out there right away and to turn off the water. I let her know as sweet as I could that I had already tried that. Waiting for the maintenance staff, I'm sucking up water with the carpet cleaner and wringing out towels, rugs, and sheets in the bathtub.

30 minutes later, I'm still struggling by myself.... See the next blog.

Eye Doctor in Scottsdale

I went to the eye doctor two months ago and I still don’t have my contacts prescription. I like the doctor, but the staff is very rude. Cracking a smile might hurt their faces. Of course, they said it isn’t their fault I don't have a prescription. So, whose fault is it? Now, I have to go through all the contact trials again, and hope they don’t delay me again.
I went in yesterday to get the two trials that they are insisting that I do over again, and they not only tried to charge me for them, they only gave me one pair. What is the point of doing the trials again if they are only intend on giving me a prescription for that one pair.
I was standing there late for another appointment and telling them that I had to go and they kept saying "wait, we will take care of it", and I watched them run around trying to figure out what was going on. Everyone with a different story.
And as I was standing there another person came in and they took care of her. Couldn't they just have said, “Be with you in a minute.”
I got no apology from anyone, no "thank you", and not even "have a good day". It’s not just the fact that their customer service is so horrible; it’s the fact that they don’t care enough to even apologize.
Too bad I didn't check earlier, I went online and saw other complaints about the rude staff and service.