Thursday, October 1, 2009

Car Trouble

I had something dragging on the ground under my car. Probably caused by my bumper starting to come off from that wreck I had, so I called them and they said COME ON IN. I drove 20 minutes to get there with a thingy dragging and making lots of noise. They didn't even look under the car, they refused to look past the bumper starting to come off, and then they only looked at one side of it. I was very annoyed, and said never mind and left, since they weren't interested in helping me.

I looked around for other car shops, but they were all busy.

I finally was on my way back home with that irritating and scary dragging noise, and saw a car shop, but they only catered to cars that cost over 100,000.00. My car is definitely not in that category. After that frustration, I saw a Target across the street and pulled up to their tire and oil change area. I asked them if they knew anyone who could help me with the dragging thingy. The check-in person asked the mechanic, and he said grab my tools, and he crawled under the car and fixed the draggy thingy, so I went ahead and got an oil changed, since I needed one. No fuss, no bother, and I am going back to them.

And, no more embarrassment of driving through a parking lot and having everyone stare at me.




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Sunday, August 9, 2009

Don't be an Ass

I just want everyone to know out there that when you call to ask questions about a product before you decide to get your credit card ready, and then you have to call back, it is a problem. Of course, we do understand if you decide not to get the product, but to have to call back is not good. If you don't have your credit card ready and have to call back, guess who gets in trouble and gets dinged for it. Yes, your call center representative. Remember you are calling us. I know you don't care, but why would you want to create problems and even cause people to lose contracts and jobs because you are not prepared. I mean be nice why don't you. Remember, again I am saying you called us, so stop being so damn rude and yelling at us because you you aren't prepared, are in a hurry, or just in a rotten mood.

Sunday, July 26, 2009

What is Organization?

I hate being disorganized. I hate it, but I am. I am clueless and forgetful. I have just about had it with all the clutter. If anyone has any clues on how to become organized, please let me know? Also, let me know what you think about the following book?



Please help me get organized!!!!!!

Wednesday, July 22, 2009

Doctor's Again

It is amazing how Arizona (I never had this problem in other states.) doctors think you are at their beck and call. At the very least we have to make arrangements to take time off work, so we can go to the doctor at all. Of course, the doctors call at the last minute to reschedule with minimal explanation. No, it wasn't a family emergency, a patient emergency, or even the doctor is sick. Nope, they overbooked. Not a good enough excuse for me.
If we reschedule at the last minute, we are charged a late cancellation fee. It doesn't matter if we are sick, have a family emergency, or other important issues, we are charged.

Maybe we should insist on a free service or financial reimbursement for the time and money we lost.

Monday, July 20, 2009

You Have Got to be Kidding Me!

A Michael Jackson holiday!!!!! For Real!!!! People can't be serious????? No doubt Michael Jackson and his production staff were extremely talented, but a holiday. I also wonder if the people who accused him of abuse are not horrified by the thought. I mean, lets get real, we don't have a Marilyn Monroe holiday or a Elvis Presley holiday, so what makes Michael Jackson different from them. I know lets have a Britney Spears holiday.

If you want to be serious about it, maybe we should honor Walter Cronkite with a special day.

Misbehaving Dog

The leash came loose and he took off. I followed him for 20 minutes, but good grief, when you see an old lady running after a dog, don't just stand there and pet him. Grab him.

Wednesday, July 15, 2009

So, So Disappointed

I was so excited, I was going to give myself a rare treat, I was going to Wendy's to get french fries and a frosty. I really wanted some good fries. After being in line for ages, I finally got them. They tasted like crap. In fact, they tasted dangerously spoiled. My rare treat turned into something that threatened my health. Remember fast food employees there is a reason you have to clean out the fryers, and its not to torture you. Its to make sure the food doesn't taste like crap.
I threw out the fries and went to In and Out burger. However, the joy of the treat was muted.

Thursday, July 2, 2009

Another Doctor for Money

This is the third time that I have requested help from this pain specialist, and did I get any results in writing. NOOOOOOO! Of course not! They want me to retake several tests and take more of my money with them before they will acknowledge in writing that I am in pain. Of course, they have verbally acknowledged it until they are blue in the face. What happens when you are supposed to get a doctor's excuse for work and the doctor is worried about getting more kickbacks from tests? Well, what happens is that you lose your job.

I was talking to the doctor and he said he would be right back to finish answering my questions and he never came back. By this time I was frustrated because he wasn't listening. Maybe I wouldn't have been so angry if the doctor hadn't asked me why my regular doctor wasn't taking care of this, and no insult to my regular doctor, but I said, "Maybe he doesn't listen either".

After a ridiculously long wait, there was an assistant in the room telling me that I was done and gave me a list of places to go get the braces that he recommendeded. Didn't even give me a perscription, so that I could get reimbursed from my insurance. I tried to talk to the assistant and she was giving me advice on what type of accommadations that I need to take, but still nothing in writing, which is what my employer has requested.

I felt herded to go up to the front desk to pay my money, and the front desk staff makes me stand there with no acknowlegement for 5 minutes. I said "I'm leaving because I am upset, don't feel good, and I need to sit down, and I will be back, and of course, the girl who was ignoring on the phone, had no problem jumping up then and saying that I owed money.

In the car I cooled down with the air conditioner and rested for a while. I gave myself a pep talk to encourage myself that I could go in there and deal with it and get some action that I needed.

Back in the office, she was still on the phone and she ignored me for some long moments before she called someone over. I tried to talk to him, but he just took my credit card, and didn't even look at me. I needed to have a conversation, but no luck. CLANG. I was even startled it was so loud. I thought the thing was plastic not metal. I had picked up a name plaque in front of me that kept me from leaning against the counter for support, and slammed it down in a different location. I was hoping to get it his attention.
The girl jumped up and very snottily, said "whats your problem, slamming things around like that?".
"I'm not coming back here." I said. She got off the phone quickly (finally) and went running to the doctor to complain about me. Can you believe that; to complain about me. The man in front of me said, "Oh, that hurt my ears" multiple times and pressed his fat little fingers against one of his ears, and he continued to rub his ear as if I had slapped him.
"I will trade your hurt ear for all the pain I'm in." I said and he shut up, but didn't stop rubbing his ear with a ridiculous and overdramatic pained look on his face, and while he was doing this he wasn't taking my money.
"Would you mind letting me pay, so I can get out of here." He took it and I left.

Wednesday, June 24, 2009

Dog Training isn't Cute

My dog is a jumper. When he jumps on people, it is more of a spastic lunge, which scares the crap out of people. So, why are all you dog lovers out there a pain in my ass when I am walking my dog.
"Oh, he is so cute", you say. "I don't mind", you say. Some of you even pat your chests, encouraging him to jump on you.

Do you know how much money I spend on dog training to teach him not to jump? Are you going to pay the medical expenses for a little old lady who gets injured because you think my dog is cute?

Stop it! My dog is cute, but you aren't.

Tuesday, June 23, 2009

Apartment Flooding: So Rude

They sucked up the water off the carpets, pulled the carpets partially up, and threw out the soaking wet padding. The main gentleman complained about the dog pee and about how he peed 100,000 times on the carpet. He was very rude and told everyone that came near that my dog peed 100,000 times on the carpet. I only had my dog for two weeks.

I left to run some errands, and came back and my place smelled like cigarettes. I have Asthma and Valley Fever, they could have killed me. Of course, the apartment management defended him, but I saw him walking in and out of the downstairs apartment with a cigarette hanging out of his mouth. This is the same guy that complained about the pee.

There were huge cracks in the concrete subfloor. I knew where the water went. All over the downstairs neighbor's electronic equipment. 100,000 dollars worth of electronic equipment. My hard work was for nothing. Everything was moved, so I couldn't find his biz card to call him at work. I told the maintenance guy that the neighbor had expensive electronics down there. Maintenance guy said he was going to get the key and left, and I didn't see him again until that evening.

The neighbor had big wet holes in his ceiling. The Maintenance Guy didn't go down there or even call. His furniture was ruined. It did miss his electronic equipment, but he was madder than hell. He couldn't understand why the management didn't call them. For two hours he ranted and raved in front of the building. I really wanted to put a nice "told you so" in these conversations, but I held back, he scared the poor maintenance people enough.

His damage was so bad that they had to pay for him to move to another apartment. If they just would have responded to me when I called. The other option would have been making a phone call to him, so he could get all his expensive furniture out of the way. Just one lousy phone call and they could have saved themselves thousands and thousands of dollars. Of course, they told me to use my renter's insurance, for the 300.00 worth of stuff that I lost, not including the shoes I was wearing when I came in the door. They said they were going to come back and inspect to see what damage was done, but they never did. I had to pretty much call and beg them to look at my kitchen floor with 3-inch tall ripples in it.

The did a half-butt job of replacing the kitchen floor, there are still some ripples from the damaged subfloor they didn't replace. Plus, they put a huge dent in the wall when they moved the fridge. You can immediately see it when you walk in the door.

I guess they aren't stupid, they just don't care. And, it's not over yet! But, this is the last you will hear about it.

Monday, June 22, 2009

Apartment Flooding: Are They Stupid?

And hour later, the water was still gushing over the edges of the toilet tank, but maintenance wasn't here yet. It not like it was more than a five minute walk from the office.

I had no choice, I had to use my limited knowledge of toilet tank mechanisms to try to fix it myself. Facing the deepening water in the bathroom, I pulled off the tank cover and started jiggling things,and it worked. It actually worked, it stopped gushing. The water was off. Don't ask me how, I'm just pretending that I knew what I was doing.

A frantic call brought my friend over and she calmed the dog that had been howling and complaining on the patio, as if he was locked out there. The neighbors were complaining about his loud coonhound drama. I went back to cleaning up water.

I called the office back ready to have a fit. She said she didn't understand why he wasn't there, that she had talked to the manager and everything, along with profuse apologies.

This time only five minutes later, someone called me, and said he would be over. He said that he didn't get the page and then in the next sentence he said something about tenants exaggerating. By this time it is several hours later, and the water seems to have receded with all my hard work, notice the word seemed.

"This actually is bad" he said as he explained again that he didn't get a page and to go ahead and call maintenance directly next time.
"I'll have to bring out a company to suck up all the water", he said.
So, I stopped working. I hadn't gotten back to the kitchen or bathroom yet, and about an inch of water was still sitting in both the rooms, and my carpets were super squishy. But, maintenance guy said they would be here in about 15 minutes to suck up the water.

They showed up and I pulled books, lamps, etc off of the furniture, so they could move the furniture. They were moving the furniture over to a side of the room that hadn't been waterfied. I deserved a break; I had been working for several hours straight.

Ten minutes later I come back and see that my nice beautiful wooden bookshelves, which were already wet, were sitting in the still inch-high water in the kitchen. Should I have complained. I didn't complain; I am getting what is left of my dry sheets and I can't even get into the kitchen, so I am tossing the sheets in between the furnature, hoping that the sheets instead of the furniture soaks up the water.

Are they stupid or just don't care? A question I can't answer. See the next blog for the continueing saga of stupidity.

Friday, June 19, 2009

Apartment Flooding: Oh Crap!

Oh, crap, crap crap! I was gone only forty-five minutes to get some dog food. Before I opened the apartment door, I heard water running, but didn't think a thing about it. Yicks, my heart fell when I saw my flooded apartment. My dog traipses in and takes several leaps to get past the water and splashes water all over himself. Lovely wet dog smell! Past the water he finds himself in unpleasant and squishy carpet.
The running water sound was loud and the kitchen was ankle deep. Seemed logical, so I inspected the kitchen. The faucets were off, and nothing was coming out of the below sink pipes. A little confused, I trudged through the ankle deep water to the second bathroom. Water was gushing over the toilet tank. I scrunched myself behind the toilet to turn off the water. I gave up after five minutes; the water valve was stuck. More than a little wet myself and panicking; I threw every towel I could find to keep the increasing flood in the bathroom.
Next I called the office, no answer, and then again no answer, and no voicemail. Should I go down to the office? What if they aren't answering because it was closed? Can't waste the time, so I was pulling out more towels, and grabbing the sheets now and putting them at the edge of the flood zone. The water was now halfway into my main room and a quarter of the way into to my office.
I called the office, not even a ring this time. I couldn't give up. I went to the storage room in the patio area and frantically threw boxes out of the storage (getting them back in is another story) making a path to the carpet cleaner to suck up the water.
Finally, I got through to the office, and she said she would get someone out there right away and to turn off the water. I let her know as sweet as I could that I had already tried that. Waiting for the maintenance staff, I'm sucking up water with the carpet cleaner and wringing out towels, rugs, and sheets in the bathtub.

30 minutes later, I'm still struggling by myself.... See the next blog.

Tuesday, June 16, 2009

Eye Doctor in Scottsdale

I went to the eye doctor two months ago and I still don’t have my contacts prescription. I like the doctor, but the staff is very rude. Cracking a smile might hurt their faces. Of course, they said it isn’t their fault I don't have a prescription. So, whose fault is it? Now, I have to go through all the contact trials again, and hope they don’t delay me again.
I went in yesterday to get the two trials that they are insisting that I do over again, and they not only tried to charge me for them, they only gave me one pair. What is the point of doing the trials again if they are only intend on giving me a prescription for that one pair.
I was standing there late for another appointment and telling them that I had to go and they kept saying "wait, we will take care of it", and I watched them run around trying to figure out what was going on. Everyone with a different story.
And as I was standing there another person came in and they took care of her. Couldn't they just have said, “Be with you in a minute.”
I got no apology from anyone, no "thank you", and not even "have a good day". It’s not just the fact that their customer service is so horrible; it’s the fact that they don’t care enough to even apologize.
Too bad I didn't check earlier, I went online and saw other complaints about the rude staff and service.

Friday, June 12, 2009

Snotty-Nose Evil Person

Before people start putting their snotty noses up in the air and shaking their heads in derision, they need to understand the circumstances. I had a minor car wreck. It was just an involvement with a tall medium. I was hearing all kinds of bangs and rattles in my car, so I pulled into a parking lot and pulled into a space. My car was a little crooked, but I was within the parking lines.
You would never know I was within the lines from the snotty-nosed evil blank that pulled in next to me. I was looking for the tow truck and a friend to show up, so I saw her shaking her head at me before she even pulled into the parking spot next to me. Just note that there were lots of open parking spots.
Her glare was very annoying as she got out of her car. So, I asked her what was wrong, and she tried to go off on me about my parking. Oh boy, she definitely heard it from me. I was tired and sick, I just damaged my car, and I was already a crying emotional wreck.
“What is your problem? Can’t you see that my car is wrecked? Before you start going off on people, why don’t you see if there is a problem. You judgmental evil blank! Don’t you have any compassion?” And I continued yelling similar things at her as she walked into the restaurant. She kept her eyes straight ahead and just kept walking.
I think I scared the woman, but she was rude and inconsiderate, and I have no regrets.